Privacy Policy

The privacy of volunteers, donors, users of this website and all others with whom we interact is very important to the Childreach organization. Childreach respects your privacy and is committed to protecting your personal information. Personal information means information about an identifiable individual as more particularly described by applicable privacy laws. This policy explains our policies and practices regarding the collection, use and disclosure of your personal information by Childreach. This policy does not apply to information about our employees or information that is not personal information.

Please note that Childreach may review and update this policy from time to time as needed. You may obtain an up to date copy of this policy by visiting or contacting us by email at or by phone at 1-519-434-3644. Your continued provision of personal information, participation in our programs or use of this website following any changes to this policy constitutes your acceptance of any such changes.

Information We Collect

Childreach and its agents and representatives may collect personal information from you in person when you attend a Childreach hosted event, when you submit an online registration form (e.g. to subscribe to our newsletter), send us an e-mail message, call us by phone or send us postal mail. All personal information is kept strictly confidential and Childreach takes reasonable steps to protect your personal information using physical, electronic and operational security methods. Authorized employees, agents and mandataries of Childreach who require access to your personal information in order to fulfill their job requirements will have access to your personal information.

The amount and type of personal information Childreach may collect varies depending on the nature of your relationship with us and may include:

  • Your name, your child(ren)’s name, mailing address, telephone number, e-mail address and other contact information;

  • Financial information necessary to process a donation or purchase, such as your credit or debit card number or banking information; and

  • Such other information we may collect with your consent or as permitted or required by law.

How We Use Personal Information

Childreach may use your personal information in connection with its activities and programs including to:

  • Fulfill your requests, for example, to process a donation or to provide you with products or information that you request;

  • Manage, administer and otherwise carry out our educational programs including coordinating volunteers;

  • Maintain contact information for reasonable periods;

  • Keep you informed of Childreach program activities and events, unless you ask us not to. If at any time you no longer wish to receive such information, please contact us at the phone number or e-mail listed above;

  • Otherwise with your consent or as permitted or required by law.

Disclosure of Personal Information

You will be given the opportunity to opt-out of having your personal information used for any purpose related to Childreach activity at the time your information is collected.

Childreach may disclose your personal information in the following circumstances:

  • To fulfill your requests, for example, to a credit card issuer for the purposes of processing a donation made by credit card;

  • As necessary to meet legal and regulatory requirements; and

  • Otherwise with your consent or as permitted or required by law, including as required by applicable Canadian and foreign laws applicable to Childreach or its service providers.

Childreach may transfer your personal information to third parties who perform services on our behalf (for example, data storage and hosting or mailing houses). Some of these service providers are located outside of Canada, including in the United States. Personal information transferred to these service providers will be subject to the laws of the foreign jurisdiction where they are located, including lawful requirements to disclose personal information to government authorities in those countries.

Third Party Websites

The Childreach website may provide links to other third party websites. These are provided for convenience only and you access them at your own risk. Even if a third party is associated with Childreach through a business relationship or otherwise, Childreach is not responsible for the privacy policies, practices or content of such third party websites. Childreach assumes no responsibility of the accuracy or appropriateness of the information or links contained on such sites.

Anonymous Visitor Information

Cookies are used on the site to identify unique visitors, and to determine whether the visitor has javascript enabled.


By providing us with personal information, we will assume that you consent to our collection, use and disclosure of such information for the purposes identified or described in this privacy policy, if applicable, or otherwise at the time of collection. If you provide us with the personal information about a third party, we will assume that you have the consent of that third party.

You may withdraw your consent to our collection, use and disclosure of personal information at any time, subject to contractual and legal restrictions and reasonable notice. Note that if you withdraw your consent to certain uses of your personal information, we may no longer be able to provide certain of our products or services.

Access, Correction and Contacting Us

Childreach may establish and maintain a file of your personal information for the purposes described above, which will be accessible at 265 Maitland St., London, Ontario, Canada, N6B 2Y3. If you wish to request access or correction of your personal information in our custody or control, you may write to the above address, attention Jane Powers, Community Relations & Development. Your right to access or correct your personal information is subject to applicable legal restrictions. We may take reasonable steps to verify your identity before granting access or making corrections. If you wish to make inquiries or complaints or have other concerns about our personal information practices, you may write to us as described above, e-mail us at or telephone us at 1-519-434-3644.